Effective Date: September 16, 2026
Last Updated: September 16, 2026
Welcome to Practilio. These Terms of Use (“Terms”) govern your access to and use of the Practilio website, including its pages, forms, chat features, content, resources, and other website functionality (collectively, the “Website”).
By accessing or using the Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.
Practilio provides technology, automation, communication, scheduling-support, patient-follow-up, workflow, and related administrative solutions primarily for dental practices and other authorized businesses.
Practilio is not a dental practice, healthcare provider, medical provider, insurance company, or law firm.
Additional terms may apply when you purchase or use Practilio services. Those terms may include our Terms and Conditions, service agreements, order forms, Business Associate Agreements, and other applicable agreements.
You may use the Website for lawful business and informational purposes.
You agree not to:
Use the Website for unlawful or fraudulent purposes
Attempt to gain unauthorized access to the Website, accounts, systems, or networks
Introduce viruses, malware, harmful code, or other disruptive technology
Attempt to interfere with the operation or security of the Website
Scrape, copy, reproduce, or systematically collect Website content without authorization
Impersonate another person or organization
Submit false, misleading, abusive, or fraudulent information
Use the Website in a way that violates another person's rights
Attempt to reverse engineer protected Website functionality except where permitted by law
The Website may allow you to submit information through contact forms, consultation requests, chat tools, scheduling forms, demonstrations, or similar features.
You agree that information you submit will be accurate to the best of your knowledge and that you are authorized to provide that information.
Please do not submit sensitive patient information or Protected Health Information through ordinary public Website forms unless the particular form or feature has been specifically designated by Practilio for that purpose.
If you provide your phone number, email address, or other contact information, Practilio may use that information to respond to your inquiry, provide requested information, communicate regarding Practilio services, or otherwise communicate as permitted by law.
Where consent is required for automated or marketing communications, Practilio will seek such consent as applicable.
Consent to receive marketing communications is not a condition of purchasing Practilio services unless otherwise permitted by law.
You may request to stop marketing text messages by replying STOP or by using another reasonable opt-out method provided to you.
You may unsubscribe from marketing emails using the unsubscribe option included in applicable messages.
Practilio may use artificial intelligence, automated chat, scheduling assistants, or similar technologies on the Website.
These systems may generate automated responses based on information submitted by users.
AI-generated information may occasionally be incomplete or inaccurate and should not be treated as professional medical, dental, legal, financial, or other regulated professional advice.
Information available through the Practilio Website is provided for general informational and business purposes.
Nothing on the Website constitutes:
A diagnosis
Medical or dental advice
A treatment recommendation
Emergency healthcare guidance
A prescription
A substitute for the judgment of a licensed healthcare professional
Patients should contact their dental or healthcare provider regarding clinical questions.
In an emergency, contact the appropriate emergency service.
Unless otherwise stated, the Practilio Website and its original content, branding, designs, text, graphics, workflow descriptions, documentation, software elements, and other materials are owned by or licensed to Practilio and may be protected by copyright, trademark, and other intellectual property laws.
You may view and use Website materials for ordinary informational purposes.
You may not reproduce, sell, license, distribute, republish, commercially exploit, or create derivative works from Practilio proprietary materials without written permission, except as otherwise permitted by law.
The Website may contain links to or integrations with third-party websites, platforms, applications, payment processors, scheduling systems, communication providers, or other services.
Practilio does not control third-party websites and is not responsible for their content, privacy practices, availability, security, or terms.
Accessing third-party services may be subject to their separate terms and privacy policies.
Practilio may modify, suspend, update, restrict, or discontinue any part of the Website at any time.
We do not guarantee that the Website will always be available, uninterrupted, secure, or error-free.
Temporary interruptions may occur because of maintenance, updates, internet problems, software issues, third-party outages, security events, or circumstances outside Practilio's reasonable control.
Practilio works to keep Website information accurate and useful, but Website content may occasionally contain errors or become outdated.
To the fullest extent permitted by law, the Website is provided on an “as available” basis without guarantees regarding uninterrupted operation, accuracy, completeness, availability, or suitability for a particular business purpose.
Nothing in these Terms limits rights or warranties that cannot legally be excluded.
To the fullest extent permitted by applicable law, Practilio and its owners, employees, contractors, and agents will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising solely from your use of or inability to use the Website.
Practilio is not responsible for decisions made based solely upon general informational content appearing on the Website.
Your use of the Website is also subject to the Practilio Privacy Policy.
The Privacy Policy describes how Practilio may collect, use, disclose, and protect personal information associated with use of the Website.
These Website Terms of Use do not replace any separate agreement governing paid Practilio services.
Customers may also be subject to:
Practilio Terms and Conditions
Service agreements
Subscription or order terms
Business Associate Agreements
Data-processing agreements
Payment terms
Additional service-specific policies
If a signed agreement conflicts with these Website Terms regarding purchased services, the signed agreement will control to the extent of that conflict.
Practilio may restrict or terminate access to the Website when reasonably necessary to protect Practilio, its users, customers, systems, or third parties or when a user materially violates these Terms.
Practilio may revise these Terms periodically to reflect changes to the Website, technology, business practices, or legal requirements.
The current version will be posted on this page with an updated “Last Updated” date.
These Terms are governed by the laws of the State of California, except where applicable law provides otherwise.
Any additional dispute-resolution requirements applicable to paid Practilio services will be governed by the applicable service agreement.
If any part of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the fullest extent permitted by law.
For questions regarding these Terms of Use, contact:
Practilio
Santa Clara County, California
Email: [email protected]
Website: practilio.com
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